Context Support
Help with the Context app, credits, purchases, and account questions.
Contact
For support, email info@wabisabitech.hk. Please include your device type, iOS version, app version, and a short description of the issue.
Common Issues
- If a request fails, check your internet connection and try again.
- If credits do not appear after purchase, restart the app and contact support with the purchase time.
- If results seem incomplete, add more context and make sure the selected mode matches your question.
- If history is locked, use the biometric unlock option on the device that created the history.
Purchases and Credits
Credits are used for app requests that generate analysis or replies. Purchases are handled through Apple's in-app purchase system. If there is a purchase issue, include the product, approximate purchase time, and any error message when contacting support.
Privacy
You can read the privacy policy at context/privacy.html.
Marketing Page
Visit the Context product page at context/index.html.